Refund policy

At Sheikh Adorn Co., customer satisfaction and product quality are important to us. Eligible items may be requested for return or exchange within 7 days of delivery.

Eligibility 

Items must be unworn, unused, unwashed and in their original condition. All original tags and packaging must remain intact, and proof of purchase is required.

Damaged or incorrect items

Please inspect your order upon delivery. if you receive a damaged, defective or incorrect item, contact us promptly so we can review the issue and provide an appropriate solution.

Non-Returnable Items

Items that have been worn, washed, altered or damaged after delivery cannot be returned. Sale or promotional items may be non-refundable where clearly stated at the time of purchase.

Return & Exchange

To request a return or exchange, please contact SHEIKH ADORN Co through our official customer-support channel before sending the product back. Items returned without prior approval may not be accepted. 

Return Shipping

Customers are responsible for arranging and paying the cost of return shipping. If an item received is damaged, defective, or incorrect, SHEIKH ADORN CO will review the case and, where applicable, cover the return shipping cost.

Order Cancellations

Orders may be cancelled within 1 hour of placing the order, provided the order has not already been fulfilled. After this cancellation window, cancellation requests may not be accepted.

Refunds

Once the eligible return has been received and inspected, we will notify you of the approval status, Approved refunds will be processed using the applicable refund method. Original delivery charges are generally non-refundable unless the item received was defective or incorrect.

SHEIKH ADORN CO reserve the right to decline returns that do not meet the conditions stated above.